Forest Hill Heights, LLC, is an assisted living residence in Harford County, Maryland. Now under new management, Forest Hill Heights (formerly known as Rock Spring Village) offers 24/7 on-site nursing care, fine dining, and personalized care plans for our residents. Caring has been our privilege for nearly 40 years at Hamister Group, LLC, and now it's our pleasure to bring that caring to you.
The trust that our residents and their families place in us is and always has been at the heart of what we do. We would be honored to welcome you into the family.
We welcome creativity on our team, and our employees have direct access and interaction with senior leadership. When you work for us, you'll get a chance to make an IMPACT that you can be proud of.
We are going to give the building a facelift as well as make modifications that will improve the quality of life for our residents and staff. In total, we'll be doing about $4 million in renovations.
"I wish to thank each and every one of you for the care, consideration, dignity, and most of all – patience, that you have shown my mom, Helen, while a resident at your facility."
A little over 3 years ago, I finally got mom to understand that it would be in her best interest to have somewhere to live where she can be cared for every day. I promised her she would have the best care available and she had input and make the choice of where to live.
She would ask why I could not take care of her, and why would I "put her away."
I explained that her care needs required more attention than I could possibly do, with work, family, and taking her total care into consideration. As some of you may know, having a loved one placed as a resident can be VERY hard and stressful on all parties.
I finally got her to go with me to visit several local facilities to see what they were really about, and to dispel what she envisioned them to be. She was very vocal about her thoughts and she would say ... "don't like that place, too many old people" or ... "they all just sit there, am I supposed to do that?". We visited Forest Hill Heights, and she asked to go back there for another look after we visited a few of the other facilities. Something caught her attention there, and SHE made the decision that was the one she liked the best. That ended up being a good choice on her part!
I remember when I first met with Chrissy Smith, who stated ... "they all have resistance at first, it is very hard for them, but we do our best to make them feel like they are at home and actually provide them with many things to keep them busy. Within a while, they accept this as their home and that they are part of a family." Truer words were never spoken. Forest Hill Heights lived up to their commitment to my mom and I -- she definitely had a "family" there.
I am absolutely heartbroken over her loss, but your group has provided some light to the pain. I know she was in the best hands while there, and that all of your staff took personal interest in her care - more so than anyone could imagine. Every time that I came to visit, the staff always had something cheerful to say, talk about what mom did, or ask what does "Co to jest" or "Chodz tutaj" mean? (Many staff reported that they were learning Polish for the first time). For that, I again thank each and every one of you, past and present employees. You all were the best!
Forest Hill Heights was her home, she called it her "apartment." She loved looking at the deer in the back each morning, said she was getting fat from the food (loved the meat loaf, mashed potatoes, and fish), loved to talk (not surprising) to anyone that would lend an ear - or not - and especially loved without a doubt the staff at your facility.
She told me years ago that she wanted to pass on in her home, she did not want to be alone somewhere cold or unfamiliar to her - I think she did just that.
Forest Hill Heights was her home, and each and every one of you made it possible for mom to meet her wishes and to pass, in peace, at her home.
Thank you all so much, I will never forget what you have done for her.